Return, Refund, & Exchange Policy

Return Policy

Looking to return or exchange an order? No problem! Our easy 30-day return policy for everything (yes, everything) has you covered.

Any unused (no scuffs, scratches, or signs of wear), in-box (the original product box is intact and any product accessories are still in the box) items can be returned within 30 days of the order’s delivery date for a refund, store credit.

Your order’s original shipping fee is non-refundable. Any items that are used, customized, or not in their original box are not valid for return and will not be accepted. 

We do not support exchanges for non quality issues.

*If you received the wrong item or would like to return/exchange a damaged or defective product, please contact support team.

Start a Return

 

Return shipping is the customer's responsibility for orders. A return shipping label is not provided for orders returned. We recommend mailing your return with a shipping method that includes tracking service in case delays or exceptions occur with your return shipment.

  1. Visit our Return Center with your order number and the email address associated with your order in hand.
  2. Once your return request is submitted, you will receive detailed instructions for mailing your item(s) back to our warehouse. At this time, customers are responsible for return shipping costs to our warehouse.
  3. Once your return is delivered to our warehouse, please allow 3-7 business days for your refund or store credit to be issued. From there, it may take 3-7 business days for a refund to be processed and appear on your statement.

Refund Policy

The original shipping fee of an order is non-refundable, except in cases where we made a shipping error. Your refund will cover the value of the returned item(s) at the time of purchase plus sales tax (if applied), minus any discounts that were applied to your order. Your refund will be issued to your order's original payment method once your returned items have been received, processed, and restocked at our warehouse. We cannot issue a refund to any payment method besides the original payment method used to place the order.